Error message: vendor daemon can’t talk to lmgrd / SIGNAL 37 exit reason 5 (server log).
Error message
vendor daemon can't talk to lmgrd / SIGNAL 37 exit reason 5
This error is usually a name resolution (DNS or hosts file) issue. Check your /etc/hosts file and verify that your IP address is correctly mapped to your hostname. Verify that the host name in the /etc/hosts file is the exact hostname in the license file. Also, contact your system administrator and check for DNS issues.
Solution
You can try the following:
- Open a terminal window
- For Windows: Start Menu → Execute … → cmd
- For Linux/Unix: Start a terminal with e.g. konsole or xterm
- Determine hostname with the homonymous command: hostname, e.g.
% hostname RDServ
- You can verify that your machine’s hostname is correctly resolved by doing a ping, e.g.
% ping RDServ PING rdserv.<any domain> (<any ip>) 56(84) bytes of data. 64 bytes from rdserv.<any domain> (<any ip>): icmp_seq=1 ttl=128 time=0.871 ms 64 bytes from rdserv.<any domain> (<any ip>): icmp_seq=2 ttl=128 time=0.523 ms 64 bytes from rdserv.<any domain> (<any ip>): icmp_seq=3 ttl=128 time=0.574 ms 64 bytes from rdserv.<any domain> (<any ip>): icmp_seq=4 ttl=128 time=0.577 ms :
(You have to terminate this command with a Ctrl-C on Linux.)
Or, on windows with powershell use Test-NetConnection, here with an ip (replace 10.x.x.x by your ip) instead of a machine name:
PS C:\Users\frank> Test-NetConnection 10.x.x.x -p 27000 ComputerName : 10.x.x.x RemoteAddress : 10.x.x.x RemotePort : 27000 InterfaceAlias : Ethernet 2 SourceAddress : 10.x.x.x TcpTestSucceeded : True
If you instead get an error like: ping: <hostname>: Name or service not known, ask your system administrator to check the host name resolution.